INSIDE THE INNWAYA PORTAL

Familiar from
the first sign-in.

Explore the actual screens behind your hotel’s daily work. The same navigation, layouts, and tools your team will use, shown here with fictional hotel data.

Browse every feature area
EXPLORE THE WORKSPACES

A real look inside.

Select a screen. Open the larger view to see its menus and details.

DASHBOARD

The day, at a glance.

Revenue, open work, reminders, and the team on duty share one starting point. Move from the headline numbers into the work behind them.

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Dashboard with $4,087,632 in sample year-to-date guest-room revenue, workspace tasks and hotel operations panels.

Revenue overview · Reminders & tasks · Clocked in now

FRONT DESK

A clear start. A smoother handoff.

Open My Shift, follow daily priorities, and keep guest requests, cash counts, and shift reports close to the work.

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Front Desk overview with its section navigation, operating plan and daily priorities.
Actual Front Desk on a phone with daily priorities, shift controls and guest follow-up.

My Shift · Daily Operations · Shift Notes

WORKSPACE

Find the work that needs you.

See pending work and the latest comments at a glance. Widen the sidebar to read full section names, drag sections, and arrange columns. Your layout saves for each hotel. Simple phone controls keep everything within reach.

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Workspace with its green hotel header and CEO title, wider sidebar with full section names, aligned task counts and latest comments.
Actual Workspace on a phone with its green header, section navigation controls and open tasks.

Personal saved layouts · Latest comments · Open section counts

SCHEDULE

The whole week, together.

Plan coverage by department in the compact weekly grid, or use the phone’s day view for shifts on the go. See scheduled shifts alongside recorded attendance and labor totals.

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Forcewa weekly schedule grouped by department with shifts across the week.
Actual Forcewa schedule on a phone with a compact day grid, department rows, employee names and a seven-day picker.

Department groups · Shift coverage · Labor visibility

TIMECARDS

From the punch to the pay period.

Review employee punches, regular hours, and overtime for the selected period. Keep attendance connected to the people and schedules behind it.

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Forcewa timecards with employee hours, attendance details and date controls.
Actual Forcewa timecards on a phone with employee hours, attendance and pay-period controls.

Employee timecards · Daily punches · Regular & overtime hours

ACCOUNTING

Keep the books close to the work.

Bring receivables, payables, statement review, journal entries, and reporting into the same portal as hotel operations.

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Hotel accounting workspace with financial navigation, summary figures and review tools.

Payables & receivables · Statements · Journals & reports

REVENUE

Every business day, in view.

Review revenue and occupancy by hotel and business date. See monthly totals, source reports, and how many days of reporting are included.

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Hotel Revenue screen showing a monthly revenue summary and daily hotel results.

Revenue & occupancy · Daily performance · Report coverage

ROOM OPERATIONS

See which rooms need attention.

See open issues alongside room readiness on the desktop room board, and check maintenance work orders from your phone.

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Dashboard Room Operations Board with room status, open work orders and the compact live team panel.
Actual compact maintenance work orders screen on a phone with the portal’s green design, transparent BrightPath logo, employee shift controls, priorities and work-order details.

Room Operations Board · Work-order status · Live team

INVENTORY

Know what needs replenishing.

Review inventory by hotel and category, record counts, and keep items at or below reorder levels visible to the team.

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Inventory overview showing stock summaries, category counts and inventory controls.

Inventory counts · Categories · Low-stock follow-up

INSPECTIONS

Make recurring checks easier to follow.

Keep inspection checklists, findings, and past results in one place, with the hotel and room context attached.

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Daily inspections workspace with a guest-room checklist and follow-up panel.

Daily inspections · Checklists · Inspection history

EMPLOYEE CLOCK

A clear start to every shift.

Employees use their PIN, with facial verification where enabled. Where geofencing is configured, location checks verify punches against the hotel’s configured boundary.

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Actual employee clock with the portal’s green design and transparent BrightPath logo after PIN sign-in, showing the employee, Clock In button and 100-metre worksite location requirement.
Actual compact employee clock on a phone with the portal’s green design, transparent BrightPath logo, Clocked Out status, Clock In and the configured 100-metre worksite requirement.

Employee PIN · Geofencing · Facial verification where enabled

Captured from the current portal interface with fictional example data. Screens show selected views; available tools depend on your role and organization’s setup.

Portal preview

Actual portal interface · Fictional example data

ALREADY IN USE

Used by teams at hotels
under these brands.

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HOTEL OPERATIONS SUPPORT

A team that comes
with the platform.

Innwaya comes with a team that can help you operate your hotel. We work alongside your people, using the portal to keep responsibilities, coordination and follow-through connected.

Tell us where your property needs help, and we’ll discuss the support that fits your day-to-day operations.

Discuss support for your hotel
01
SALES & FOLLOW-UP

Keep the next opportunity moving.

Work sales inquiries in Workspace, with an owner, follow-up date and a next step for each conversation.

The Group Leads pipeline sits above the Sales inquiry list, showing opportunity value and booking probability. Open the full lead to keep proposal details, files and follow-up together.

  • Sales inquiries
  • Group Leads pipeline
  • Owners & follow-up
02
REVENUE PLANNING

Put the bigger picture in view.

Bring Rate Shopping, STR / STAR reports and the Compression Calendar into a shared revenue workspace. Keep market information and planning close to your hotel’s daily results.

Review competitive rates and local demand events for rate discussions, then follow group opportunities through Sales inquiry in Workspace.

  • Rate shopping
  • STR / STAR reports
  • Compression Calendar
03
WORKFORCE MANAGEMENT

Keep the people side organized.

Connect employee records, onboarding, schedules, timecards and time-off requests. Plan coverage in a compact department schedule and open a shift or employee’s timecard for the details.

Compare planned shifts with recorded attendance. Authorized managers can review scheduled and actual payroll estimates, including the configured employer tax burden.

  • Scheduling & timecards
  • Employee onboarding
  • Labor visibility
03b
FACIAL-RECOGNITION TIME CLOCK

A verified punch.
A connected timecard.

Employees use their PIN and, where enabled, camera-based facial verification to record a punch. Clock-ins, clock-outs and enabled break punches connect directly to their timecards.

Where geofencing is configured, location checks verify each punch against the hotel’s worksite boundary. Managers can see who is clocked in now and review attendance alongside schedules and timecards.

  • Facial verification
  • Geofenced punches
  • Clock-in & clock-out
  • Connected timecards
04
TASKS & COLLABORATION

Know who owns the next step.

Start with All open tasks, then choose a section to see its pending work. Section totals and new-activity badges make the next item easier to find.

Switch between list, board and calendar views. Configure stages for each section, assign owners and due dates, and keep subtasks, files and comments with the work.

  • Pending section counts
  • Configurable workflow stages
  • Owners, files & comments
05
FRONT DESK OPERATIONS

Make every handoff count.

Move between My Shift, Daily Operations, Daily Clean, Shift Notes, Guest Relations, Cash Count and Audit Review in one Front Desk workspace.

Record shift notes and handoffs, work through today’s checklists and follow up on open items. The main menu can hide automatically to give the front desk more room.

  • Daily checklists
  • Shift handoffs
  • Cash counts & audits
06
MAINTENANCE & INSPECTIONS

Take an issue through to completion.

Submit mobile work orders with photos, plan preventive maintenance and connect inspection findings to repair work. Keep progress visible from report to resolution.

Use photos to explain an issue, follow repair progress and plan recurring upkeep alongside the requests arriving each day.

  • Mobile work orders
  • Preventive maintenance
  • Inspections & repairs
07
PROPERTY OVERSIGHT

See the work across your hotels.

Business at a glance brings yesterday’s rooms sold and revenue, selected-month performance and year-to-date totals into the dashboard, with report coverage visible.

Switch between the hotels you can access, compare available dashboard figures side by side, or open Regional Today for a shared list of open, overdue and unassigned work.

  • Business at a glance
  • Compare hotels
  • Regional Today
08
HOTEL ACCOUNTING SOFTWARE

Our own accounting software.
Built around your hotel.

Innwaya includes our own hotel accounting software inside the Brightpath portal. Bring revenue records, customer balances, supplier invoices, journals and financial reporting into the same environment as your hotel operations.

Give your finance team a clear path from the source document to review, posting and reporting, with hotel-specific records and access.

Explore accounting for your hotel
01

Revenue & occupancy

Review daily revenue, occupied rooms, taxes and charges by hotel and business date. Monthly summaries show the days included, keeping recorded activity in context.

02

Payables & receivables

Organize supplier invoices and due dates, track customer balances and record payments already received. Where supported nightly reports include Direct Bill Aging, review what each company owes in the hotel’s own aging buckets.

03

General ledger & period controls

Manage chart accounts and balanced journal drafts, then review and post entries. Reversals and accounting-period controls support an orderly review of the books.

04

Financial reports & planning

Produce trial balances, income statements and balance sheets from posted journal entries. Compare budgets and forecasts with recorded results and export reports to Excel.

05

Statements & source documents

Upload supported bank and card statements, review extracted transactions and assign categories. Open Cost control to review costs per occupied room and drill into the figures and source detail behind each line.

06

PMS reports & nightly intake

Import supported PMS report files and configure hotel-specific report inbox templates. Review extracted figures against the originals before creating journal drafts and posting entries.

09
INVENTORY & SAFETY

Stay on top of recurring checks.

Track inventory, daily and recurring inspections, pool and spa readings, and report history. Keep the records teams need close to their daily work.

Bring routine counts and checks into a repeatable process, with past readings and inspection records available for follow-up.

  • Inventory counts
  • Safety inspections
  • Pool & spa logs
10
DOCUMENTS & VENDORS

Put useful information within reach.

Keep operational documents in Document Center and financial source files in Documents, alongside vendor details, contacts and contract reminders.

Vault brings shared accounts and personal notes into the portal, with access based on the account’s clearance and hotel permissions. Password reveals are recorded.

  • Document Center
  • Vendors & contracts
  • Vault
11
AI ASSISTANCE

Get help with the work in context.

Use the portal’s AI assistant for supported operational, workforce and accounting questions and actions, within the access available to your role.

Ask for help understanding information or carrying out supported actions. The assistant works within the tools and permissions available in your workspace.

  • Operational questions
  • Supported task actions
  • Role-based access
12
CONNECTED CAPTURE

Turn incoming information into action.

The Innwaya browser extension brings selected emails, attachments, screenshots and webpage content into tasks, with optional dated calendar entries.

Capture the relevant part of an email or webpage with its supporting material, then give it a place in your team’s work instead of leaving it in a separate inbox.

  • Email-to-task capture
  • Files & screenshots
  • Calendar entries
13
DAILY FLASH & REPORTING

The right update, ready for the day.

Owners can choose who receives the daily flash, which hotels each person sees, when it goes out and what it includes. Revenue, occupancy, ADR and RevPAR can sit alongside open work orders, unpaid bills and guest complaints.

Include shift notes, upcoming life safety inspections, no-shows and rooms out of order when those records are available. Send a past date again, share hotel-specific reports by email or download formatted Excel workbooks.

  • Per-recipient hotel selection
  • Optional report sections
  • Email & Excel
14
GUEST RELATIONS

Keep the guest’s next step visible.

Record guest requests, complaints and compensation requests, with the room, context and follow-up action together. Track open cases through to resolution.

Keep early check-in and late check-out requests with their requested date and time, so front desk teams can review the request and continue the conversation.

  • Requests & complaints
  • Follow-up dates
  • Early / late requests
15
CALENDAR & MEETINGS

Bring the date and the work together.

Use Workspace Calendar to see dated tasks and captured meetings with the work they relate to. Open the item for its notes, files and meeting details.

The browser extension can capture a meeting invitation or add a dated email to the calendar. Review the details before saving, then use the saved meeting link to join when one is provided.

  • Workspace Calendar
  • Invitation capture
  • Meeting links
16
ACCESS & PREFERENCES

A workspace that fits each role.

Hotel and role permissions determine which records and tools each person can open. Employees, managers and owners can work in the same portal with access appropriate to their responsibilities.

Accounts can enable emailed two-step sign-in codes and use an emailed password-reset link. Front Desk also offers a saved preference to hide the main menu automatically on larger screens.

  • Hotel & role access
  • Two-step sign-in
  • Front Desk menu preference

Available tools and connected services depend on your organization’s setup and your role.

LET’S CONNECT

A better-connected hotel
starts with a conversation.

Talk to us