Text messaging terms and conditions
BrightPath Hospitality Solution LLC hotel sales enquiry line
Last updated: October 4, 2026
1. What this service is
BrightPath Hospitality Solution LLC operates a text message line for sales enquiries at its hotels. It is used for one-to-one conversations between you and a member of hotel staff about an enquiry you have made — a block of guest rooms, a corporate account, event or meeting space, or a similar request.
This is not a marketing or promotional service. We do not send advertising, offers, newsletters or campaigns on this line. You will only receive replies and follow-ups relating to the enquiry you made.
2. How you consent to receive messages
There are two ways, and both are at your initiative:
- You text us first. You send a message to the hotel sales number published on our website, in an email signature or on printed sales material. Your message starts the conversation and is your consent for us to reply to you about it.
- You tell us during a call. If you telephone a hotel with an enquiry, the member of staff may ask: “Can we text you at this number with the details? Reply STOP at any time to stop receiving texts.” If you agree, we record that consent against your enquiry together with the name of the member of staff who took it and the date and time.
You are never required to agree to text messages in order to make an enquiry, receive a quote, or book with us.
3. Message frequency and cost
Message frequency varies and depends on your enquiry and how the conversation goes. There is no fixed schedule and no recurring send.
Standard message and data rates may apply. We do not charge you for these messages; any charge comes from your own mobile carrier under your own plan.
4. How to stop messages
Reply STOP to any message at any time. You will stop receiving text messages from that hotel sales line.
You do not have to use the keyword. You may also ask us to stop by telephone, by email, or in person to a member of hotel staff, and we will record it and stop. If you later wish to resume, reply START.
5. How to get help
Reply HELP to any message for assistance, or contact the hotel directly. You can also email support@brightpath-mgt.com.
6. Your mobile information is never shared
No mobile information obtained through this service is sold, and none is shared with third parties or affiliates for marketing or promotional purposes.
Your phone number, your consent, and the content of your messages are used only to handle your enquiry. Our messaging provider processes them solely in order to deliver the messages you have asked for, and for no other purpose. No mobile opt-in data is shared with anyone else, for any reason.
7. Carriers, privacy and contact
Mobile carriers are not liable for delayed or undelivered messages.
How we handle information generally, including text messages, is described in our privacy policy.
Contact: BrightPath Hospitality Solution LLC · support@brightpath-mgt.com.
